OPEN POSITION
Supervisor
Are you ready to lead and inspire a team of interpreters? Join First Contact BPO as an OPI/VRI Interpreters Supervisor! You'll oversee interpreter performance, ensuring top-quality service for our clients. We're a dynamic and growing company committed to delivering exceptional customer experiences. If you have a passion for leadership and excellence, this is the opportunity for you!
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Contact Us
Thank you for submitting your application. We appreciate your interest and will be in touch shortly.
Description and requirements
As a Supervisor at First Contact BPO, you will lead and support a team to deliver outstanding service. You'll oversee daily operations, drive decision-making, and ensure organizational efficiency while fostering a positive work environment. Experience in leadership is a plus but not mandatory.
Key Responsibilities:
- Oversee team performance and daily operations.
- Provide guidance and support to team members.
- Make key decisions to ensure service quality.
- Foster a positive and productive work environment.
Requirements:
- Proficient in computer skills.
- Excellent communication and interpersonal abilities.
- Strong decision-making and leadership skills.
- Reliable, with a high level of integrity and work ethic.
